If you need to visit OPay physically, knowing the correct office address can save you from going to the wrong place.
OPay operates customer service centres in several Nigerian cities, while its listed headquarters is in Lagos. The company publishes these locations on its official website, making them more reliable than addresses copied across blogs and social media.
Below is the latest list of OPay office locations published by OPay, including its Lagos headquarters and customer service centres in different parts of Nigeria.
What Is the OPay Head Office Address in Nigeria?
OPay lists its Nigerian headquarters at:
Alexander House, Plot 9, Dr. Nurudeen Olowopopo Avenue, Alausa, Lagos, Nigeria.
The address is located in the Alausa area of Ikeja, Lagos.
OPay also has a separate listing for its Lagos customer service centre at Allen, Ikeja. Therefore, you should check which location is appropriate for the reason you want to visit before travelling.
Read also: Who owns opay
OPay Office Address in Lagos
OPay lists several physical locations in Lagos.
OPay Headquarters, Alausa
Alexander House, Plot 9, Dr. Nurudeen Olowopopo Avenue, Alausa, Lagos.
This is the address OPay identifies as its HQ.
OPay Customer Service Centre, Allen Ikeja
No. 103 Mosesola House, Allen Road, Ikeja, Lagos.
OPay Customer Service Centre, Festac
Plot 3084, 24 Sky Castle Plaza, Festac Access Road, beside Santiago Hotel, Festac Town, Lagos.
OPay Customer Service Centre, Ikorodu
No. 132B Lagos Road, Off Jumofak Bus Stop, beside the pedestrian bridge, Ikorodu, Lagos.
OPay Customer Service Centre, Ajah
OPay also lists a customer service centre at:
Majestic Place, opposite Enyo Filling Station, Ado Road, Ajah, Lagos.
If you live in Lagos, the most suitable centre will depend on the part of the state you are travelling from.
OPay Office Address in Abuja
OPay lists a customer service centre in Abuja at:
Plot 819, Pushkin Building, Ebitu Ukiwe Street, Jabi, opposite AA Rano Fuel Station, Abuja.
The published customer service hours for this location are Monday to Friday, 8:00 AM to 5:00 PM, according to OPay’s contact page.
OPay Office Address in Ibadan
For customers in Ibadan, OPay lists:
OPay Building, Theoplius Akinyele Express, opposite Zanak Filling Station, Akala Express, Ibadan.
The location is listed as a customer service centre with operating hours of Monday to Friday, 8:00 AM to 5:00 PM.
OPay Office Addresses in Other Nigerian Cities
OPay’s official contact information lists customer service centres in several other locations.
| City/Area | OPay office address | Listed hours |
|---|---|---|
| Abeokuta | Dolly House, opposite Laroy Hotel, Abiola Way | Mon–Fri, 8 AM–5 PM |
| Jos | Thilda’s Center, Shop 12, opposite Gig Logistics, Dadin Kowa 3rd Gate, Jos | Mon–Fri, 8 AM–5 PM |
| Kaduna | ASD City Mall, Katsina Road by Independent Way, Kaduna | Mon–Fri, 8 AM–5 PM |
| Kano | Plot No. 91/94, Ibrahim Taiwo Road, opposite Azman Filling Station, Kano | Mon–Fri, 8 AM–5 PM |
| Osogbo | KM 3, Gbongan-Ibadan Expressway, opposite Fakunle Justrite Mall, beside MTN Office, Osun State | Mon–Fri, 8 AM–5 PM |
| Benue | Chiventis Plaza, Atom Kpera OAD, Modern Market | Mon–Fri, 8 AM–5 PM |
| Akwa Ibom | Plot 104 Nsikak Eduok Avenue, Homelight Properties, after Full Life Christian Centre Two Lane, Uyo | Mon–Fri, 8 AM–5 PM |
| Imo | 138 Tetlow Road, by Lagos Street, off Mbaise Road, Owerri | Mon–Fri, 8 AM–5 PM; Sat 9 AM–2 PM |
| Nasarawa | Suite B2 Halibiz Plaza, opposite Federal Medical Centre, Keffi | Mon–Fri, 8 AM–5 PM |
| Sokoto | No. 5 Ahmadu Bello Way, beside Oando Filling Station, Sokoto | Mon–Fri, 8 AM–5 PM |
| Cross River | No. 15A Murtala Mohammed Highway, Big Qua, beside Fidelity Bank, Calabar Municipal | Mon–Fri, 8 AM–5 PM |
These locations and the listed operating hours come from OPay’s published office information.
What Can You Do at an OPay Office?
A physical OPay customer service centre may be useful when you need assistance that is difficult to resolve through the app.
Depending on the type of issue, customers may visit a centre for assistance with matters such as:
- OPay account-related problems
- POS-related issues
- Merchant support
- Transaction complaints
- Other customer service enquiries
However, visiting an office is not always necessary.
OPay says customers can also use its in-app customer service centre, which provides self-service options and access to customer service agents.
For a transaction issue, checking the app’s support options first may save you a trip.
OPay Customer Service Phone Numbers
If you want to contact OPay before visiting an office, the company publishes the following numbers:
For App and Card queries:
- 0700 8888 328
- 020 18888 328
For POS Business queries:
- 0700 8888 329
- 020 18888 329
OPay also lists +234 916 599 8936 among its contact channels.
Calling before travelling can be useful if you are unsure whether your particular complaint requires a physical visit.
What Time Does OPay Office Open?
OPay’s published customer service centre listings generally show:
Monday to Friday: 8:00 AM – 5:00 PM
Some locations have Saturday hours. For example, OPay lists its Imo centre as operating on Saturday from 9:00 AM to 2:00 PM.
Opening hours can change, so it is sensible to confirm with OPay before travelling, especially on public holidays.
Is the OPay Head Office the Same as a Customer Service Centre?
No.
OPay separately identifies its HQ and its customer service centres.
The Lagos headquarters is at Alexander House, Plot 9, Dr. Nurudeen Olowopopo Avenue, Alausa, Lagos. Other locations are specifically presented as customer service centres.
If your purpose is to resolve an account, POS or transaction complaint, a listed customer service centre may be more appropriate than simply going to the headquarters.
How to Find the Nearest OPay Office
If none of the locations above is close to you, start by checking OPay’s official contact page for the latest list of physical centres.
You can also contact OPay through the app or telephone and ask which centre is appropriate for your issue.
This is particularly useful because physical office locations can change, and an old address found on a third-party website may no longer be current.
Should You Visit an OPay Office for a Failed Transaction?
Not necessarily.
OPay’s FAQ recommends using the transaction details page and the Chat with OPay Support option for certain transaction-related complaints.
For example, if your account was debited but the recipient did not receive the money, OPay advises customers to open the relevant transaction and contact support through the app.
This means you should not automatically travel to an office for every failed transaction.
For issues that cannot be resolved through the app, calling customer service or visiting a physical centre may be the next step.
How to Avoid Fake OPay Office Addresses
When searching for an OPay office, be careful with addresses posted on social media, blogs or unofficial pages.
A safer approach is to:
- Check OPay’s official website: Opayweb
- Confirm the address before travelling.
- Contact OPay through its official customer service channels.
- Avoid sending money to anyone who claims you need to pay a fee before receiving customer support.
- Do not share your PIN, OTP or password with anyone claiming to be an OPay employee.
OPay’s official website provides its current listed office locations and customer support channels.
Frequently Asked Questions
Where is OPay headquarters located in Nigeria?
OPay lists its Nigerian headquarters at Alexander House, Plot 9, Dr. Nurudeen Olowopopo Avenue, Alausa, Lagos, Nigeria.
Does OPay have an office in Abuja?
Yes. OPay lists a customer service centre at Plot 819, Pushkin Building, Ebitu Ukiwe Street, Jabi, opposite AA Rano Fuel Station, Abuja.
Where is the OPay office in Ibadan?
OPay lists its Ibadan customer service centre at OPay Building, Theoplius Akinyele Express, opposite Zanak Filling Station, Akala Express, Ibadan.
Can I visit an OPay office to resolve a POS problem?
Yes. OPay provides customer service centres for physical assistance, and it also publishes a dedicated telephone line for POS business queries: 0700 8888 329 or 020 18888 329.
Does OPay have customer service centres outside Lagos?
Yes. OPay’s published list includes locations in Abuja, Abeokuta, Ibadan, Jos, Kaduna, Kano, Osogbo, Uyo, Owerri, Keffi, Sokoto, Calabar and other locations.
Conclusion
Finding the right OPay office matters, especially if you need physical assistance with an account, POS or merchant issue.
OPay’s Nigerian headquarters is listed at Alexander House, Plot 9, Dr. Nurudeen Olowopopo Avenue, Alausa, Lagos, while the company also operates customer service centres in Lagos and several other Nigerian cities.
Before travelling, check OPay’s official office listing or contact customer service to confirm the location and opening hours. That simple step can save you a wasted trip if an office location or operating schedule has changed.